Privacy policy

Blue Coastal Travel Inc. ("Blue Coastal Travel," "we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our travel advisory services.

Proudly affiliated with Envoyage Travel, a global network of independent travel advisors backed by the Flight Centre Travel Group.

Information We Collect

We collect information that you provide directly to us, including:

  • Contact information (name, email address, phone number, mailing address)
  • Travel preferences and requirements
  • Passport and travel document information
  • Payment information (processed securely through our payment partners)
  • Communication preferences
  • Information submitted through contact forms, inquiries, or newsletter signups

How We Use Your Information

We use your information to:

  • Provide personalized travel advisory services and curated travel experiences
  • Process and manage your travel bookings through our partner suppliers
  • Communicate with you about your travel arrangements, including schedule changes
  • Send you travel-related updates, recommendations, and promotional materials (with your consent)
  • Improve our services and website functionality
  • Comply with legal obligations and industry regulations

Information Sharing

We share your information with:

  • Envoyage Travel and Flight Centre Travel Group for booking processing, payment handling, and operational support
  • Travel Suppliers (airlines, hotels, cruise lines, tour operators) as necessary to fulfill your travel bookings
  • Payment processors to securely process transactions
  • Service providers who assist with our business operations
  • Legal authorities when required by law or to protect our rights

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate information
  • Withdraw consent for marketing communications
  • Request deletion of your information (subject to legal retention requirements)

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

For privacy-related inquiries or to exercise your rights:

Blue Coastal Travel Inc. c/o Envoyage Travel, a global network of independent travel advisors backed by the Flight Centre Travel Group.

3292 Production Way Suite #205 Burnaby, BC V6Z 0C8

CPBC Registration Number: 2790

TICO Registration: 50016384

Email: stephen.brunetta@envoyage.ca